Select your piece, choose your preferred options if applicable, and provide your wrist measurement before checkout. All pieces are made to other unless stated otherwise.

Orders cannot be cancelled once placed. Please review your details carefully before confirming checkout. You may contact us if you wish to modify your measurements or shipping details.

Measure your wrist at the point you prefer the bracelet to sit, then add ease based on the bracelet type. A detailed guide is available on our Sizing guide.

If you prefer a closer fit, size down. If you prefer movement or stacking, size up. When unsure, choose comfort fit.

Yes. We work with natural, authentic, non-treated crystals. Variations in colour, shape, and surface are expected and preserved.

Unfortunately we're not open to customisations.

Remove jewelry before showering, swimming, or sleeping. Store pieces separately and clean gently with a soft cloth after wear.

Repairs and adjustments are offered on a case-by-case basis, depending on materials and construction. Contact us with photos and a short description for assessment.

Most orders are fulfilled within 1 to 3 weeks. Shipping begins once the item is complete. Delivery timelines vary by location.

Yes. International orders are shipped via tracked delivery. Estimated delivery time is 14 to 21 working days.

All items are final sale. Exchanges, refunds, and cancellations are not offered. A full refund is issued only in the event of stock unavailability due to inventory error.